Privacy Policy

How we collect, use and protect your data — and the rights you have over it.

Privacy Policy

Effective Date: September 8, 2026
Website: Wagrow.cloud

Wagrow.cloud (“Wagrow,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information handled through our SaaS platform.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to users.

1. Information We May Collect

Depending on how you use Wagrow.cloud, we may collect:

  • Name and business information.

  • Email address.

  • Phone number.

  • Login and account information.

  • Subscription and transaction information.

  • CRM/customer information entered into the platform.

  • WhatsApp-related account or connection information.

  • Campaign and messaging information.

  • Technical information such as IP address, browser type, device information, and operating system.

  • Usage information relating to features used within Wagrow.cloud.

  • Communications you send to our support team.

2. Customer Data

If you upload customer or contact information into Wagrow.cloud, you are responsible for ensuring that you have the necessary permission or lawful basis to collect and use that information.

You should not upload personal information that you are not legally authorized to process.

3. How We Use Information

We may use information to:

  • Provide and operate Wagrow.cloud.

  • Create and manage user accounts.

  • Provide CRM and marketing functionality.

  • Process subscriptions and payments.

  • Provide customer support.

  • Improve our services.

  • Monitor security and prevent abuse.

  • Detect fraudulent or prohibited activity.

  • Maintain technical logs.

  • Communicate important service information.

  • Comply with applicable legal obligations.

4. WhatsApp and Third-Party Platforms

Wagrow.cloud may interact with WhatsApp or other third-party services depending on the features you use.

Third-party platforms may independently collect and process information according to their own privacy policies and terms.

Wagrow.cloud does not control the privacy practices or enforcement decisions of third-party platforms.

5. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.

However, no online system can guarantee absolute security.

6. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, prevent abuse, and comply with applicable legal requirements.

When information is no longer reasonably required, it may be deleted or anonymized where appropriate.

7. Sharing of Information

We may share information with service providers and technology partners where reasonably necessary to operate Wagrow.cloud.

We may also disclose information where required by law, legal process, security requirements, or to protect our rights, users, or services.

We do not authorize third parties to use customer information for purposes unrelated to providing their contracted services, except where otherwise permitted by law.

8. Cookies and Analytics

Wagrow.cloud may use cookies, analytics tools, logs, and similar technologies to operate the website, understand usage, improve performance, and maintain security.

You may be able to control cookies through your browser settings.

9. Your Responsibilities

You are responsible for ensuring that information you upload or process through Wagrow.cloud is collected and used lawfully.

This includes obtaining appropriate consent or having another valid legal basis where required.

10. Children's Privacy

Wagrow.cloud is intended for business and general users and is not knowingly designed to collect personal information from children in violation of applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated version will be published on this page with a revised effective date.

12. Contact Us

For privacy-related questions or requests:

Wagrow.cloud
WhatsApp: +91 11614 6475
Website: Wagrow.cloud